Eyes and Brows

As well as being uncomfortable, in severe cases, dry eye can gradually damage the surface of your eyes, making the dry eye worse, as well as making you more prone to infections such as styes and conjunctivitis.

Most cases of dry eye are caused by a poor quality of tear film rather than a lack of production of watery tears. In fact watery eyes are often one of the symptoms of dry eye!


When we blink it leaves a thin layer - the tear film - over the eye. This tear film is made up of oils, water, and mucus, and if there is a problem with the balance of these the tears evaporate and dry out more quickly.

At Norville Opticians we understand that dry eyes can significantly impact your quality of life. Whether it is mild dry eye that only causes discomfort in some situations and you would like some relief, or severe dry eye that risks causing damage to the corneal surface, it deserves attention.


We can help anyone who is regularly bothered by dry eye symptoms, from advising on how to best manage minor symptoms, (for example when working with a computer,) to obtaining hospital referrals for severe cases at risk of eye damage.

In our dry eye clinic we take the time to listen, and we investigate the underlying causes. We can then tailor a treatment plan specifically for you.

Close up of eye


Do you have dry eyes?

Do you have dry eyes? Do your eyes feels gritty or tired? Are they sensitive and watery in the cold or wind? Does it feel uncomfortable to use a computer for long? Does your vision blur when you read? Any of these could be a symptom of dry eye.


Blepharitis is a very common chronic inflammation of the eyelid margin. There is a considerable overlap with dry eye and in our dry eye clinic we find it associated with many people’s dry eye problems.


You may see flaking and crusting around the base of the lashes (although often only visible with a microscope), possibly with slightly swollen red lids or loss of lashes.


With Blepharitis your eyes will often feel gritty and itchy, with other dry eye symptoms.

Blepharitis is considered to be an excess of, or over-reaction to, the normal skin micro-organisms living along the eyelid and lashes. This produces a biofilm which traps flakes and debris along the eyelashes.


Eyelid hygiene is a very helpful way to treat and control Blepharitis but only if performed properly. Although eyelid scrubs at home are helpful, there is now a way to fully clean your eyelids. BlephEx, the first and only clinician treatment for Blepharitis, is now available at Norville Opticians.

We use BlephEx to, very precisely and carefully, spin a medical grade micro-sponge along the edge of your eyelids and lashes, removing crusting and debris and exfoliating your eyelids. By removing the inflammatory contributors of Blepharitis the overall health of the eye surface is improved, as is the comfort.

The procedure lasts about 6-8 minutes. Most patients simply report a tickling sensation. Ideally you would continue maintain clean eyelids with daily cleaning but since home treatments are only semi effective BlephEx is best repeated at regular intervals, depending on severity. People who struggle with lid cleaning at home find BlephEx treatments invaluable for improving eye comfort and vision.

You can finally enjoy a life free from the chronic and irritating symptoms associated with Blepharitis.

Casual Mature Man
Image by Susan Duran



You can book or cancel appointments at all Norville branches using our new online portal called MySight. Simply click ‘Book Online’ on the menu on the left, then click the ‘Book Appointment’ when you get to the MySight page. If you haven’t already registered, select ‘No’ when asked if you have previously used MySight. There is a simple process to follow and you will receive an e-mail confirming your registration.